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Oral CommunicationDefinition
Oral Communication is expressing oneself clearly in conversations and interactions with others.
Behaviors
An employee demonstrating this competency:
Importance of this Competency
BOOKS AND PUBLICATIONS Cognition and Communication at Work, Yrjo Engeström & David Middleton. Cambridge, UK: Cambridge University Press, 1998. Dazzle ‘Em With Style: The Art of Oral Scientific Presentation, by Robert R. H. Anholt. San Diego, CA: Elsevier Academic Press, 2006. Difficult Conversations: How to Discuss what Matters Most, by Douglas Stone, Bruce Patton, Sheila Heen, & Roger Fisher. New York, NY: Penguin Putnam, Inc., 2010. How to Talk So People Listen: Connecting in Today's Workplace, by Sonya Hamlin. New York, NY: HarperCollins Publishers, 2006. Managing Difficult, Frustrating, and Hostile Conversations: Strategies for Savvy Administrators, by Georgia J. Kosmoski & Dennis R. Pollack. Thousand Oaks, CA: Corwin Press, 2005. Power Phrases: The Perfect Words to Say it Right and Get the Results You Want, by Meryl Steinunn Runion. New York City, NY: Morgan James Publishing, 2011. Speak for Yourself: A Handbook on Practical Public Speaking, by C. Curtis Trent & Charlotte A. Gorman. Blaine, WA: Nottingham Books, 2001. The Secret Life of Pronouns: What out words say about us, by James W. Pennebaker. New York, NY: Bloomsbury Press, 2011. Voice Power: Using Your Voice to Captivate, Persuade, and Command Attention, by Renee Grant-Williams. New York, NY: AMACOM, 2002. Resonate: Present Visual Stories that Transform Audiences, by Nancy Duarte. 272 pages. John Wiley and Sons, 2010. Reclaiming Conversation: The Power of Talk in a Digital Age, by Sherry Turkle. MIT School of Humanities, 2015. Unleash the Power of Storytelling: Win Hearts, Change Minds, Get Results, Rob Biesenbach. 178 pages. Eastlawn Media, 2018 TED Talks: The Official TED Guide to Public Speaking, by Chris Anderson. 288 pages. Houghton Mifflin Harcourt, 2016. WORKSHOPS & COURSES - PUBLIC, ONSITE, ONLINE Coursera Online Courses Educations Media Group (EMG). info@findcourses.com LinkedIn Learning. 90 online courses. Effective Executive Speaking. Three days. American Management Association. Tel. 877 566-9441. Effective Presentations. Ten different topics, two days each. Public and onsite. Effective Presentations, Inc. Tel. 800-403-6598. Communicating in The Moment. Two days or 2 lessons online. American Management Association. Tel. 877 566-9441. Decker Method: Communicate to Influence. Two days. Decker Communications. Tel. 877 485-0700. Executive Presentation Skills. Live and onsite. Communispond. Tel. 800-529-5925. How to Turn Data into Compelling Visual Presentations. Two days or 2 lessons online. American Management Association. Tel. 877 566-9441. Effective Communication: Writing, Design, and Presentation Specialization. Four courses. Online. Mastering Your Presentations & Speaking with Confidence & Clarity. Both are two-day Mastering Your Presentations & Speaking with Confidence & Clarity. Both are two-day workshops, public and onsite. Turpin Communications. The Presentation Spectrum. Virtual, In-person, online. Duarte. Tel. 650-625-8200. See Appendix Back |